Frequently Asked Questions

TopTel is the value-added distributor in Turkey for Avaya, Extreme Networks, Ruijie, Gigabyte, Sangfor, TerraMaster and Fanvil. Beyond supplying products, we support our partners’ projects end to end with pre-sales engineering, training and after-sales support.

GigaX is TopTel’s turnkey integrated infrastructure platform built from the brands we distribute. It unifies server, storage, network and security components into a single system, designed and deployed with QPS engineering.

Through our partners we serve every sector that needs scalable IT infrastructure — including public sector, finance, telecommunications, manufacturing, retail, education and hospitality.

TopTel ranked first in Turkey in the "Distributor – Hardware – Network Hardware" category of the 2026 Bilişim 500 survey.

QPS (Quark Professional Services) is the engineering arm of the TopTel ecosystem, covering design, deployment and managed operations.

No. TopTel is a distributor; we deliver products and solutions through a network of authorized partners (resellers, system integrators, solution partners). If you are an end user, we can direct you to a partner that fits your needs.

You can apply via the form on our Partnership page. Our team will get in touch shortly to discuss the brands and business model best suited to your field of activity.

Reach us via the form on our Contact page or at info@toptel.com.tr. Our partners prepare the most suitable project-based pricing for you.

Yes. From product selection to project design, deployment and after-sales support, our engineering team stands with our partners. For complex projects we offer solution architecture and proof-of-concept (PoC) support.

All products are covered by the manufacturer’s official warranty. After the sale, we stand by our partners for maintenance, repair and technical support.

Yes. We run regular training and certification programs to help our partners’ technical teams gain expertise in the technologies we distribute.